Empowering Consumers. Improving Lives.
We gather data and provide thoughtful insights to help consumers make informed decisions.
Learn About Our WorkWhat We Do
Our organization is committed to enhancing consumers' lives through reliable information and expert analysis. Here’s how we make a difference:
Leading the Way Since 1974
For over 50 years, CSS has provided independent insights on local service quality and costs through Consumers' Checkbook. Building on that foundation, we developed expertise in healthcare system evaluation and created health plan comparison tools to help consumers make informed choices.
Today, we continue to deliver trusted ratings and advice on local services while partnering with research organizations, federal and state agencies, and healthcare providers and insurers to inform and improve the consumer healthcare experience.
Learn Our History