Our Work
Learn about the various ways we help consumers.
CSS Research
We believe the healthcare experience should be shaped by the voices of those who matter most, those of patients, consumers, and providers. By surveying millions of people each year, we generate information that supports public reporting and pay-for-performance. We give individuals, healthcare providers, health plans, and policymakers data they need to drive meaningful change.
With a steadfast commitment to integrity, data security, and innovation, we turn consumer feedback into actionable solutions, helping to create a healthcare system that truly works for everyone.
CSS Research (Opens in a new tab)
Checkbook Health
Our decision support tools combine rigorous analysis with intuitive, consumer-friendly design to help users better navigate the complex healthcare system. By providing information on cost, quality, and value of health insurance plans and other healthcare services, we empower consumers to quickly make well-informed decisions.
Checkbook Health (Opens in a new tab)Consumers’ Checkbook
We empower individuals to make informed decisions in a complex marketplace by providing unbiased evaluations of local services, from healthcare to home repair. Through rigorous research and a commitment to transparency, we guide consumers toward choices that improve their lives and create a fairer, more informed marketplace.
Consumers' Checkbook (Opens in a new tab)